Frequently Asked Questions

We recommend booking at least 3-6 months in advance, especially during the peak wedding season (November–February). However, we can accommodate last-minute bookings subject to availability. Contact us for urgent inquiries.

Minimum booking is 7 days in advance. We require a non-refundable advance deposit of 30% to confirm your date. The remaining balance must be paid 7 days before your event.

Absolutely! We offer special discounts for multi-day bookings. You can book consecutive days for pre-wedding events (sangeet, mehendi), main wedding, and reception. Our team will help coordinate all events seamlessly.

Yes, subject to availability. We have handled urgent bookings with just a few days notice. Contact us immediately to check availability and receive a quick quote for your preferred date.

Our venue can accommodate up to 2,000+ guests when using all spaces (full venue package). Individual halls have capacities: Banquet Hall (300), Main AC Hall (800), Open Lawn (1,200+). Choose based on your guest count and event type.

Yes, we offer both. Our AC halls are fully air-conditioned indoor spaces, perfect for ceremonies and receptions. We also have a beautiful open lawn for garden ceremonies, cocktail setups, and outdoor celebrations. Tent setup is available on the lawn.

Yes! Our Full Venue package allows you to use all halls and outdoor spaces for multi-day events. You can host sangeet in one hall, wedding ceremony in another, and reception in the main hall – all on the same day or across multiple days.

Yes, we offer flexible booking hours. You can book specific time slots (evening only, night-only) at reduced rates, or full-day bookings for comprehensive event packages. Discuss your timing requirements with our team for a custom quote.

Package prices include venue rental, AC/climate control, stage setup, parking, and 24-hour power backup. Each package differs in capacity and inclusions. Additional charges apply for catering, decoration, and specialty services. See our pricing page for detailed breakdowns.

No! We believe in transparent pricing. All charges are communicated upfront. Possible additional charges are clearly outlined: catering (if using our team), decoration, special services, and applicable taxes (18% GST). Weekend and holiday surcharges are disclosed at booking.

We accept multiple payment methods: UPI (via QR code), bank transfers, online payment, and cash. You can also make payments through popular apps like Google Pay, PhonePe, and Paytm. 30% advance deposit is required to confirm your booking.

Yes! We offer attractive discounts for early bookings: 15% off if you book 1 year in advance, 10% off for 6 months, and 5% off for 3 months. Multi-day bookings also qualify for bulk discounts. Contact us for specific details.

Cancellations more than 90 days before the event receive 100% refund. 60-89 days: 80% refund, 30-59 days: 50% refund, less than 30 days: no refund. See our terms page for complete details.

Yes! Our premium in-house catering team offers multi-cuisine menus prepared by expert chefs. We specialize in North Indian, South Indian, Chinese, Continental, and fusion cuisines. Pricing starts from ₹500 per head. Contact us for customized menus.

Yes, outside catering is permitted with prior written approval. A service charge of ₹150 per person applies. We recommend our in-house catering for seamless coordination and guaranteed quality, but we respect your choice.

Yes! We have ample secure parking space with valet service. Our parking team will assist guests with smooth parking and retrieval. Parking is complimentary for all guests.

All halls include professional sound systems with wireless microphones. Our lighting rigs support color-changing LED systems for ambiance control. We offer upgrade options for premium DJ setups and specialized lighting effects.

Yes! Our professional decoration team creates custom themes with floral arrangements, lighting effects, stage designs, and venue styling. Decoration packages are customized based on your theme, budget, and vision. Quotes provided separately.

Yes! Our exclusive bridal suite includes comfortable seating, vanity mirrors, air conditioning, and private facilities. The Gold and Platinum packages include bridal room access. Our team ensures the bride's comfort throughout the event.

Yes! Arunalaya is fully accessible with ramps, accessible restrooms, and elevators. We welcome guests with mobility challenges and ensure comfort for all attendees.

Guests and organizers must maintain decorum and follow venue policies. No outside liquor allowed (our beverage service available), no fireworks without permission, and noise restrictions after 11 PM. Any damages to property will be charged to the booking party. See our terms page for complete rules.

Yes. Events must conclude by 11 PM to respect neighborhood peace. DJ volume levels are monitored, and we work with your DJ to maintain appropriate sound levels. Daytime events have more flexibility.

Outside liquor is not allowed. We offer premium beverage service with curated selections of drinks and mocktails. Our licensed service team ensures responsible serving. Special selections can be arranged upon request.

Fireworks require prior written permission and compliance with local regulations. We recommend our professional pyrotechnics team for safe and spectacular displays. Contact us for arrangements.

Minor wear and tear is expected and covered. However, any significant damage caused by guests or organizers will be charged for repairs. We encourage guests to be mindful of the venue. Insurance options are available upon request.

You can reach us via phone at +91 94311 71687, WhatsApp for quick responses, or visit our contact page. Our team is available 9 AM – 10 PM daily. For urgent matters, WhatsApp is the fastest way to connect.

Absolutely! We encourage couples to visit and experience the venue in person. Tours can be scheduled during business hours (9 AM – 10 PM). Contact us to arrange a convenient time. Virtual tours are also available upon request.

Yes! Our experienced coordination team assists with event planning, logistics, vendor coordination, and day-of management. Gold and Platinum packages include dedicated coordinators. Event coordination is also available as an add-on service.

Contact our team directly! We're happy to answer any questions. Reach us at +91 94311 71687, via WhatsApp, or through our contact form. Our team will respond promptly.